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Privacy Policy

Bespoke Airsoft Ltd will never sell your Personal Data to anyone.

Information you provide
 
We collect Personal Data that you specifically and voluntarily provide to us while using the Site or Application. “Personal Data” refers to information that can identify you as a specific individual, such as your name, company name, address, country, phone number and email address.
 
 
Information you provide when buying products on the Site:
 
We record your personal data and emails for internal use only. We need your personal data to provide you with written communication about your product order, to arrange delivery and to comply with local law (HMRC, Local Law Enforcement etc.).
 
Courier Companies 
 
Your name, address, email and contact number will be passed to Royal Mail, DPD, UPS, Norsk, CSM, DHL, UK Mail in order for them to deliver your goods. We will send email updates to let you know when your order is being processed and when it has been shipped. If using the couriered option, Any of the above courier company may contact you by email or phone with further delivery instructions.
 
For more information you may also want to read their privacy policy at their respective websites.  
 
Information you provide when you subscribe to our mailing list on the Site:
 
Bespoke Airsoft Ltd conducts an email newsletter program to inform subscribers about current offers, promotions and product information. We use Mail Chimp as our marketing automation platform to collect your personal data and emailing preference. By filling any form on our website, you acknowledge that the information you provide will be transferred to Mail Chimp for processing in accordance with their Privacy Policy and Terms. 
 
Automatically-Collected Data
 
When you access or use the Site or Application, we automatically collect information about your visit, including: We use Google Analytics for website user information you acknowledge that the information you provide will be transferred to Google Analytics for processing in accordance with their Privacy Policy and Terms.
 
 
Information Collected by Cookies and Other Tracking Technologies
 
We use various technologies to collect information, including cookies. Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience, see which areas and features of our Site are popular and count visits. We may also include third party cookies on our site, and the collection, use and choice related to these third party cookies can be found on such third party sites. 
 
 
Protecting Your Personal Data
 
As part of our efforts to prevent unauthorized access to Personal Data, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies. However, no security system is impenetrable. We cannot guarantee the security of our servers, nor can we guarantee that your Personal Data will not be intercepted while being transmitted to us over the Internet.
 
 
We guarantee that every online or phone purchase you make from our store is a secure transaction. We do NOT keep any of your credit card or debit card information once the transaction has been processed. All card information is deleted and/or destroyed by shredding directly after each transaction.
 
 
Please Note: You can disconnect the cookies mechanism within your browser by going to Tools -> Internet Options -> Privacy and ‘selecting to block cookies. However if you turn- off cookies, you will be unable to place orders or benefit from the other features that use our application .
 
We store your information for 12 months for the purposes upholding your warranty.
 
For further information regarding this Privacy Statement please contact us.
 
Bespoke Airsoft Ltd
Contact Kultar Singh (kultar@bespokeairsoft.co.uk), regarding any privacy issues you may have or data deletion requests.
 
If you need to make a complaint you can contact the ICO at https://ico.org.uk/make-a-complaint/